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Privacy Policy

Last Updated: January 2025

NLT Contracts Ltd ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

NLT Contracts Ltd is a UK-based company specializing in sustainable timber construction solutions for architects, engineers, and developers. Our registered office is:

📍 190 King Street, Castle Douglas, United Kingdom, DG7 1DB
📧 info@nltcontracts.com
For any data privacy inquiries, contact us at info@nltcontracts.com.

 

 

2. What Data We Collect

We may collect and process the following categories of personal data:

  • Client & Project Information: Name, company details, job title, email, phone number, and project specifications.

  • Technical Data: IP address, browser type, device information, and website interaction data.

  • Correspondence: Emails, contact form submissions, proposals, and contracts.

  • Marketing & Preferences: Subscription details for newsletters and industry updates.

 

 

3. Confidentiality of Client & Project Data

At NLT Contracts Ltd, we operate under strict confidentiality protocols in line with industry best practices for Architectural, Engineering, and Construction (AEC) projects.

  • All architectural, design, and engineering documentation provided to us will remain confidential.

  • We will not disclose project specifications, technical drawings, feasibility studies, or other proprietary data without explicit client authorisation.

  • Data shared for structural analysis, performance assessments, or procurement will only be used for the agreed project scope.

  • We do not share project-related data with third parties unless required by law or explicitly authorized by the client.

We are committed to ensuring that all digital and physical data related to projects remains secure, protected, and accessed only by authorised personnel.

 

 

4. How We Collect Your Data

Your personal data may be collected when you:

  • Visit our website and interact with our content.

  • Request project consultations or send technical inquiries.

  • Submit design proposals, specifications, or tender requests.

  • Communicate with us via email, phone, or social media.

  • Subscribe to our newsletter or industry updates.

 

 

5. How We Use Your Data

We process personal data to:

✔️ Provide professional construction solutions.
✔️ Respond to inquiries, project tenders, and technical consultations.
✔️ Manage contracts, purchase orders, and transactions.
✔️ Improve our website and service offerings.
✔️ Send industry updates and sustainable design insights (with consent).

We do not sell, trade, or distribute personal or project-related data to third parties.

 

 

6. Legal Basis for Processing Data

Under GDPR, we rely on:

  • Contractual Necessity – to process project agreements and professional services.

  • Legitimate Interests – to enhance our technical and client service operations.

  • Consent – for marketing communications.

  • Legal Obligation – where required for compliance.

 

 

7. Data Security & Storage

We implement strict digital security measures to safeguard client data, including:

🔒 Secure cloud storage and encrypted project files.
🔒 Restricted access to sensitive construction documentation.
🔒 Compliance with UK-based data protection protocols.

We retain project-related and personal data only for as long as necessary for legal, regulatory, or contractual requirements.

 

 

8. Your GDPR Rights

You have the right to:

✔️ Access – Request your personal data.
✔️ Rectify – Correct inaccurate or outdated data.
✔️ Erase – Request deletion of unnecessary data.
✔️ Restrict Processing – Limit the use of your data.
✔️ Object to Marketing – Unsubscribe from industry updates.
✔️ Data Portability – Receive your data in a structured format.
✔️ File a Complaint – Contact the UK Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

📌 To exercise your rights, email us at info@nltcontracts.com.

 

 

9. Cookie Policy

9.1 What Are Cookies?

Cookies are small files stored on your device to enhance your website experience. They help us analyze traffic, improve functionality, and provide relevant content.

9.2 Types of Cookies We Use

1️⃣ Essential Cookies – Required for website functionality.
2️⃣ Analytical Cookies – Track visitor interactions for performance insights (e.g., Google Analytics).
3️⃣ Marketing Cookies – Used for targeted industry-related promotions.

9.3 Managing Cookies

You can manage your cookie preferences via your browser settings:

By using our website, you consent to our cookie usage.

 

 

10. Third-Party Services & Integrations

We may integrate with third-party tools, including:

  • Google Analytics – Website traffic monitoring.

  • Project Collaboration Platforms – Secure file-sharing with architects and engineers.

  • Payment Processors – Secure invoicing for project transactions.

Each third-party service is GDPR-compliant, and we ensure your data is not used beyond its intended purpose.

 

 

11. Updates to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

 

 

12. Contact Us

If you have any questions or concerns about your data privacy, reach out to us:

📧 info@nltcontracts.com

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